Gemstones & Reports
Are your gemstones natural?+
Our primary focus is natural gemstones. Treatment information is communicated where known and applicable. Clients may request available laboratory documentation before confirming an acquisition.
Are all gemstones from Sri Lanka?+
Our identity is strongly connected to Sri Lanka and many pieces are Sri Lankan. Selected gemstones of other origins may also be offered when they meet our standards for rarity, quality and collector relevance.
Are your gemstones certified?+
Selected gemstones may be accompanied by reports from recognised gemological laboratories. Documentation depends on the individual piece and is confirmed before purchase.
Can I request additional images or videos?+
Yes. Additional photographs, close-up videos, natural-light footage, measurements and other visual information can be provided for selected stones.
Collector’s Vault
What is the Collector’s Vault?+
The Collector’s Vault is a separate dark collection reserved for rare and significant stones selected for exceptional colour, unusual size, optical phenomena, provenance or collector importance.
Why are some Vault prices private?+
Selected high-value pieces may require direct enquiry because of rarity, availability, documentation and the private consultation involved.
Does the Vault have its own cart?+
Yes. Vault selections remain in a dedicated Vault Bag, separate from normal Collection items, and are submitted through a private acquisition request.
Service & Delivery
Can you source a specific gemstone?+
Yes. Private sourcing requests may include variety, colour, size, origin, shape, treatment preference, certification and acquisition range. Sourcing depends on market availability.
Do you work with international clients?+
Yes. We welcome private buyers, collectors and industry professionals worldwide. International purchasing and delivery arrangements are handled according to the destination and gemstone requirements.
Do you offer worldwide shipping?+
International delivery may be arranged to supported destinations through appropriate secure courier services. Insurance, customs requirements and timeframes are confirmed before purchase.
Can I arrange a private viewing?+
Private viewings may be arranged by appointment, depending on the location and availability of the gemstone.
Care & Policies
Do you offer bespoke jewellery?+
Selected gemstones may be considered for bespoke jewellery projects. Contact our team with your preferred stone and design requirements to begin a consultation.
Are gemstones refundable or exchangeable?+
Terms may vary depending on the gemstone, documentation, customisation, international shipping and transaction conditions. Applicable terms are communicated before confirmation.
How do I care for my gemstone?+
Care differs by gemstone variety, treatment and setting. Avoid harsh chemicals, extreme heat and unnecessary impact. Specific guidance is available for each selected piece.
Is my enquiry confidential?+
Yes. Private sourcing requests, Vault enquiries and client communications are handled discreetly.